WooCommerce is the go-to ecommerce system for WordPress websites. If Woo doesn’t provide the feature you need, chances are their extensions marketplace does.

This particular blog is focused on one tiny piece of WooCommerce, its default emails. WooCommerce offers out of box emails sent to both your online customers as well as order notifications to yourself (or someone on your team). For whatever reason, WooCommerce does not offer an easy way to view what these default automated emails look like, so we put together the layout in this blog.

Ever wonder what the default emails for WooCommerce look like? Need to change emails without messing with PHP? This blog is for you!

Here is a breakdown of what each email, by default states:

Emails your team/company receives

• New order:
  Recipients: _____
  Subject: New customer order ({order_number}) – {order_date}
  Message: New customer order

• Cancelled order:
  Recipients: _____
  Subject: Cancelled order ({order_number})
  Message: Cancelled Order
  The order from has been cancelled. The order was as follows:

• Failed order:
  Recipients: _____
  Subject: Failed order ({order_number})
  Message: Failed Order
  Payment for order from has failed. The order was as follows:

Emails Sent to Customers

• On-hold order notification:
  Recipients: [customer_email]
  Subject: Your {site_title} order receipt from {order_date}
  Message: Thank you for your order Your order is on-hold until we confirm payment has been received. Your order details are shown below for your reference:

• Processed order notification:
  Recipients: [customer_email]
  Subject: Your {site_title} order receipt from {order_date}
  Message: Thank you for your order Your order has been received and is now being processed. Your order details are shown below for your reference:

• Order complete notification:
  Recipients: [customer_email]
  Subject: Your {site_title} order from {order_date} is complete
  Message: Your order is complete Hi there. Your recent order on has been completed. Your order details are shown below for your reference:

• Order refunded notification:
  Recipients: [customer_email]
  Subject – FULL REFUND: Your {site_title} order from {order_date} has been refunded
  Message: Your order has been fully refunded Hi there. Your order on has been refunded.

Subject – PARTIAL REFUND: Your {site_title} order from {order_date} has been partially refunded
Message: Your order has been partially refunded Hi there. Your order on has been partially refunded:

• Customer invoice
  Recipients: [customer_email]
  Subject: Invoice for order {order_number} from {order_date}
  Message: Invoice for order An order has been created for you on. To pay for this order please use the following link:

• Customer note:
  Recipients: [customer_email]
  Subject: Note added to your {site_title} order from {order_date}
  Message: A note has been added to your order Hello, a note has just been added to your order: For your reference, your order details are shown below:

• Password reset email:
  Recipients: [customer_email]
  Subject: Password Reset for {site_title}
  Message: Password Reset Instructions Someone requested that the password be reset for the following account: Username: If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address: Click to reset your password

• Customer “new account” email:
  Recipients: [customer_email]
  Subject: Your account on {site_title}
  Message: Welcome to Thanks for creating an account on. Your username is Your password has been automatically generated: You can access your account area to view your orders and change your password here:

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If you do not want to mess with PHP to edit your default text/html WooCommerce emails, consider the WooCommerce Email Customizer plugin. This plugin allows you to customize the design of all the emails your customer receives from you. No coding knowledge is required to manage your automated emails. A license for one site will set you back $79, but they offer bulk discounts on multi-site license purchases.